NHTSA Complaint #11270115 β€” 2011 FORD F-350

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11270115
Vehicle 2011 FORD F-350
Component SUSPENSION
Date of Incident
Date Filed
Mileage 63,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

MY SUPER DUTY IS DOING A DEATH WOBBLE WHICH IS VIOLENT SHAKING IN THE TRUCK IT ONLY HAPPENS ON THE HIGHWAY AND THERE IS NO WARNING TO WHEN IT HAPPENS AND DOESN'T HAPPEN ALL THE TIME MY FRIEND HAS 90 OF THOSE TRUCKS AND MORE THAN HALF OF HIS ARE DOING IT FORD REPLACED EVERYTHING IN THE FRONT END AND HE DROVE 5 MILES AND IT STARTED TO DO IT AGAIN FORD HAS NO IDEA HOW TO FIX THE PROBLEM AND IT'S HAPPENING TO THE WHOLE LINE OF SUPER DUTYS I HAVE ALMOST KILLED MYSELF AND OTHER PEOPLE BECAUSE OF THIS PROBLEM I DON'T KNOW WHAT ELSE TO DO FORD IS GOING TO TAKE IT IN AND SEE WHAT THEY FIND BUT I AM NOT CONFIDENT THAT THEY WILL BE ABLE TO FIX IT MY TRUCK IS STOCK WITH 68K MILEAGE 2ND OWNER EVERY SERVICE HAS BEEN DONE AT THE SAME DEALERSHIP THEY EITHER NEED TO DO A RECALL OR GIVE ME ANOTHER TRUCK BECAUSE I HAVE CALLED EVERYONE BEEN TO MULTIPLE DEALERSHIPS AND EACH ONE TOLD ME THAT IT WAS A DIFFERENT PROBLEM IN THE FRONT END THE TRUCK IS STILL UNDER WARRANTY THIS FIRST STARTED IN JUNE AND HAS HAPPENED EVERY TIME I GET ON THE HIGHWAY AT LEAST ONCE SO I STOPPED DRIVING ON THE HIGHWAY BECAUSE SOMEONE IS GOING TO GET KILLED AND BECAUSE FORD WON'T ACKNOWLEDGE THAT THERE IS A PROBLEM THE WARRANTY WON'T COVER IT IF YOU SEND ME A WAY TO SEND YOU A VIDEO OF THIS I WILL FORD HEADQUARTERS IS GOING TO TRY AND GET THIS FIXED OR POSSIBLY BUY BACK THE TRUCK BUT IT IS PAID FOR AND I DON'T WANT A TRUCK PAYMENT SO I WOULD ONLY ACCEPT SOMETHING LIKE A NEW TRUCK OR MORE THAN WHAT IT IS WORTH WHICH IS 40000

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