NHTSA Complaint #11269892 — 2004 CHEVROLET MALIBU

WHEN I'M DRIVING DOWN THE ROAD THE POWER STEERING JUST GOES OUT ON ME. I TOOK IT TO MY MECHANIC AND HE SAID IT WAS UNDER THE RECALL AND SENT ME TO A CHEVROLET DEALER (BECKLEY BUICK GMC AUTOMALL) THEY LOOKED AT IT AND SAID THE RECALL WAS FIXED ON 04/18/2017 AND THIS WAS NOT COVERED UNDER A RECALL. THEY TOLD ME IT NEEDED A NEW POWER STEERING MODULE, COLUMN. I TOOK IT BACK TO MY MECHANIC AND HE SAID THAT IT WAS COVERED UNDER THE RECALL AND TO CONTACT CHEVROLET AND IF THEY DON'T DO ANYTHING TO CONTACT NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. I HAVE TWO CHILDREN AND THIS IS A CONCERN FOR ME BECAUSE IT JUST GOES OUT WHILE I'M DRIVING AND IF I WRECK AND KILL US OR HURT SOMEONE ELSE BECAUSE I CAN'T TURN THE STEERING WHEEL.