NHTSA Complaint #11269632 — 2015 MINI COUNTRYMAN

PURCHASED MINI COOPER COUNTRYMAN S NEW FROM FACTORY. RECENTLY HAD SEVERAL ELEMENTS OF THE CAR FAIL AT AROUND 50,000 MILES. THE TRUNK LATCH WOULD INTERMITTENTLY NOT UNLOCK OR JAM AND NOT CLOSE. TRUNK LATCH EVENTUALLY FAILED TO THE POINT WHERE THE TRUNK HATCH COULD NOT BE OPENED. REAR WIPER MOTOR WOULD MAKE ODD CHIRPING NOISES OCCASIONALLY, ALONG WITH THE RIGHT PASSENGER SIDE MIRROR WOULD MAKE A SHUTTERING NOISE WHEN CLOSING. TOOK IT TO DEALER AND THEY HAD TO REPLACE THE TRUNK LATCH ACTUATOR. IN ADDITION, THEY HAD TO REPLACE THE REAR WIPER MOTOR AND THE SIDE DRIVER'S MIRROR. CONSIDERING I HAVE HAD THIS CAR NEW FROM THE FACTORY, IT HAS BEEN STORED IN THE GARAGE WHEN NOT IN USE, AND THAT I TAKE IT IN FOR REGULAR MAINTENANCE AND OIL CHANGES EVERY 5K MILES, I HAVE A BOOK WITH SEVERAL PAGES OF REPAIRS THAT HAVE BEEN DONE ON THIS CAR THAT STARTED AT 2500 MILES. I HAVE AN EXTENDED WARRANTY ON MY CAR, OTHERWISE I WOULD HAVE ALREADY PAID OVER $6,000 IN REPAIRS FOR A CAR THAT IS ONLY 5 YEARS OLD. THIS IS REALLY UNACCEPTABLE! I DON'T ABUSE MY VEHICLES AND CONSIDERING THE PRICE OF THIS CAR, I EXPECTED MORE.