NHTSA Complaint #11269527 — 2013 FORD FUSION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11269527
Vehicle	2013 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	October 18, 2019
Date Filed	October 19, 2019
Mileage	48,614 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

AFTER REPAIRING THE DOORS LATCHES IN MARCH OF 2016 FOR NHTSA RECALL 15V-246, THE PASSENGER FRONT DOOR WOULD NOT LATCH ON OCTOBER 18, 2019. THE VEHICLE WAS STATIONARY AT THE TIME IN A PARKING LOT. THIS IS THE EXACT SAME PROBLEM THAT INITIATED THE RECALL OBVIOUSLY THE REPLACED PART DURING THE RECALL IS ALSO DEFECTIVE. TOOK IT IN TO THE DEALER TO HAVE IT REPLACED FOR A COST OF $347. I HAVE AN INVOICE FROM THE DEALER AT HAND. THE INVOICE IS FOR "REPLACE THE CABLE FOR LATCH AND HANDLE DUE TO BREAKING AND NOT ALLOWING PROPER MOVEMENT." THE PART IS A CABLE ASSEMBLY AND THE FORD PART NUMBER IS DS7Z 54221A00 B

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