NHTSA Complaint #11269425 — 2019 BMW 330I

REVERSE WARNING 'CROSS TRAFFIC ALERT' DANGEROUS ISSUE THIS NEVER WORKED ON MY BMW 3 FOR OVER A WEEK I WAS GIVEN A LOANER CAR - NEW 2019 BMW 5. I WILL DESCRIBE HOW THE SYSTEM WORKED ON THIS LOANER. I HAVE VIDEOS I TOOK OF THE CAMERA IMAGE IN THE CAR. I WAS TOLD BY BMW THAT WHAT I HAD IN THE LOANER WAS EXACTLY THE SAME AS THE SYSTEM WOULD BE IN MY OWN BMW 3, WHEN IT WAS REPAIRED. THIS FUNCTION WORKED AS FOLLOWS ON MY LOANER BMW 5. THE DESIGN IS ALMOST DANGEROUS, UNLESS YOU FULLY UNDERSTAND WHAT IS GOING ON: A.IF ONE IS IN REVERSE THE SYSTEM ONLY PICKS UP CARS, IN THE CLOSEST LANE, COMING FROM ONES RIGHT. CARS COMING FROM THE LEFT, IN THE FAR AWAY LANE, ARE IGNORED THIS IS DANGEROUS. WHEN ONE REVERSES OUT OF A GARAGE OR PARKING SPACE, ONE USUALLY CROSSES BOTH LANES ON THE ROAD, EVEN IF TURNING IN THE LANE CLOSEST TO YOU. OFTEN ONE DESIRES TO SET OFF IN THE OTHER DIRECTION, IN THE LANE FURTHEST FROM YOU ' THE LANE IN WHICH CARS ARE NOT DETECTED B.THE WARNING , IF A CAR IS DETECTED, IS ALWAYS ONLY A RED AREA IN THE CAMERA VIEW. AN AUDIBLE WARNING IS ONLY GIVEN IF ONE IS SO CLOSE TO THE PASSING CAR THAT A CRASH IS POSSIBLE. IN OTHER WORDS IT NEVER PROVIDES AN AUDIBLE WARNING FROM THE CAR IN MOTION, BUT ONLY DETECTS AN IMPENDING COLLISION, SUCH AS ONE WOULD GET IF REVERSING INTO A WALL. THIS FIRST COUPLE OF TIMES THE SYSTEM NEARLY CAUSED ME AN ACCIDENT. I AM USED TO THE WARNING ON MY WIFE'S SUBARU ' AN AUDIBLE AND VISUAL WARNING FOR CARS, OR EVEN PEDESTRIANS, PASSING BEHIND, IN EITHER LANE. IN MY NEW BMW, I WAS REVERSING, SAW NOTHING, GOT NO WARNING AND BELIEVED IT SAFE TO PROCEED ' NOT TRUE - A CAR WAS CROSSING BEHIND ME IN THE FAR LANE. SEE VIDEO HTTPS://PHOTOS.GOOGLE.COM/SHARE/AF1QIPNW2GK7JEARUZ2JKMZDT20FPSG9AQGH2YMVKQH6Y3TDWHPUGQRNC85URN0GXIPULA/PHOTO/AF1QIPMKTHXCZGK3N1B-GYECUUFBKXNBAK3SX-E-_J-L?KEY=DDETMUDRUGV2WDG2RLNZS0VAWKNYEWXPUXFKZ2DB