NHTSA Complaint #11269421 — 2018 CHEVROLET MALIBU ENGINE

Complaint Details

ODI Number	11269421
Vehicle	2018 CHEVROLET MALIBU
Component	ENGINE
Date of Incident	December 3, 2018
Date Filed	October 18, 2019
Mileage	6,521 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ENGINE STALLED WHILE DRIVING 25 MPH. THE STEERING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT EXPERIENCED THE ENGINE FAILURE SEVERAL TIMES. THE VEHICLE WAS TAKEN TO OURISMAN CHEVROLET OF MARLOW HEIGHTS (4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748, (240) 455-3386) TO BE DIAGNOSED AND THE FOLLOWING FAILURE CODES WERE FOUND: 1119835548, SD19835789, AND DOC5228009. THE DEALER REPROGRAMMED THE ENGINE ELECTRONIC CONTROL MODULE; HOWEVER, THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND POWER SUPPLY CONVERTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5585224979. THE FAILURE MILEAGE WAS 6,521.

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