NHTSA Complaint #11269398 — 2016 MERCEDES-BENZ SPRINTER 2500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11269398
Vehicle	2016 MERCEDES-BENZ SPRINTER 2500
Component	AIR BAGS
Date of Incident	May 1, 2019
Date Filed	October 18, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF JACKSONVILLE (10231 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (866) 955-5901) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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#11526686 — June 12, 2023 — The contact owns a 2016 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 19V0...

#11350944 — August 24, 2020 — WE RECEIVED A SAFETY RECALL (NHTSDA #19V004) INDICATING THE PASSENGER-SIDE AIRBAG IS AFFECTED BY THIS RECALL BASED ON...

#11291145 — December 25, 2019 — MERCEDES BENZ REFUSES FOR OVER A YEAR TO FIX MY AIRBAGS PASSENGER SEAT AIRBAG DEPLOYED WITH NO ACCIDENT. JUST DRIVING...

#11287383 — December 5, 2019 — TO LONG OF A WAITING FROM DEALERSHIP TO CHANGE OUT THE PASSENGER SIDE AIR BAG. BEEN WAITING FOR 3 YEARS FOR A NEW AI...

#11267932 — October 11, 2019 — TL* THE CONSUMER OWNS A 2016 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:...

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