NHTSA Complaint #11269389 — 2016 RAM 5500

POWER TRAIN issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11269389
Vehicle	2016 RAM 5500
Component	POWER TRAIN
Date of Incident	October 2, 2019
Date Filed	October 18, 2019
Mileage	82,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

OUR TRANSFER CASE FAILED (BLOW APART) CAUSING A FIRE . WE HAD THE TRUCK TOWED TO OUR DEALER AND FOR THE LAST THREE WEEKS DODGE HAS NOT ALLOWED THE REPAIR TO PROCEED OR PROVIDED US WITH CONTACT INFORMATION OR A PATH FORWARD. WE HAVE NO TRUCK OR PLAN FOR IT TO BE FIXED. THE TRUCK WAS BEING DRIVEN ON A HIGHWAY AT ABOUT 50 MPH WHEN THE TRANSFER CASE FAILED.

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