NHTSA Complaint #11269384 — 2012 JEEP WRANGLER

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF INDEPENDENTLY WITHOUT WARNING. THE CONTACT HAD TO CONTINUOUSLY TURN THE HEADLIGHT SWITCH IN ORDER TO HAVE VISIBILITY WHEN THE FAILURE OCCURRED. THE CONTACT ALSO STATED THAT THE TURN SIGNALS WOULD NOT OPERATE AND THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY WHEN THE VEHICLE WAS STARTED. THE CONTACT HAD TO REPEATEDLY TURN THE WINDSHIELD WIPERS ON AND OFF FOR THEM TO STOP WORKING. THE CONTACT CALLED SCOTT ROBINSON CHRYSLER DODGE JEEP RAM (20900 HAWTHORNE BLVD, TORRANCE, CA 90503, (424) 299-8800) WHERE HE WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WOULD COST $1,300. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 6,500.