NHTSA Complaint #11269323 — 2009 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT THEY HAD TO REPLACE THE HEADLIGHTS AN EXCESSIVE AMOUNT OF TIMES. THE CONTACT STATED THAT REPLACEMENT HEADLIGHTS WERE NEEDED AN AVERAGE OF ONCE OR TWICE A YEAR. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE WIRING HARNESS THAT WAS CONNECTED TO THE HEADLIGHTS WAS FAULTY, WOULD OVERHEAT, AND BURN OUT, CAUSING THE HEADLIGHTS TO FAIL. THE WIRING HARNESS HAD NOT BEEN REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 185,200.