NHTSA Complaint #11269256 — 2017 FORD ESCAPE

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 30 MPH, A WARNING INDICATOR SIGNALED THAT THE ENGINE WAS OVERHEATING. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND WAS UNABLE TO RESUME DRIVING. THE VEHICLE WAS TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907, 831-444-4444) WHERE IT WAS DIAGNOSED AND A SENSOR WAS REPLACED. THE FOLLOWING DAY, AS THE CONTACT'S HUSBAND WAS DRIVING 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DETERMINED THAT COOLANT WAS LEAKING AND CAUSED THE PIPES TO SMOKE. THE DEALER GAVE THE CONTACT AN ESTIMATE OF $2,900 TO INSPECT THE VEHICLE AND ASSES THE DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.