NHTSA Complaint #11269226 — 2018 JAYCO TRAVEL TRAILER WHITE HAWK

TL* THE CONTACT OWNS A 2018 JAYCO WHITE HAWK. WHILE DRIVING 25 MPH, THE CONTACT WAS INFORMED THAT THERE WAS SMOKE COMING FROM THE REAR PASSENGER SIDE OF THE CAMPER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRACKETS THAT ATTACH THE SPRING HANGERS TO THE FRAME FRACTURED FROM THE FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT OUT A MECHANIC. NEW BRACKETS THAT HOLD THE SPRING HANGERS WERE WELDED ONTO THE FRAME. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. *LN *DT PHOTOS ATTACHED *JB*JB*DT*JB