NHTSA Complaint #11269092 — 2019 GMC SIERRA 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11269092
Vehicle 2019 GMC SIERRA 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 5 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I STARTED MY CAR AND I HAD 4 MESSAGES APPEAR ON THE DASH STATING(SERVICE ESC, SERVICE TRAILER BRAKE, BRAKE SYSTEM FAILURE-62 MPH TOP SPEED AND STEERING ASSIST REDUCED DRIVE WITH CARE). I ATTEMPTED TO DRIVE THE VEHICLE IN MY NEIGHBORHOOD AND NOTICED THAT I HAD LOST POWER STEERING AND WHEN I WENT TO BRAKE THERE WAS A DELAYED RESPONSE. IT TOOK THE VEHICLE APPROXIMATELY 4 TO 5 FEET TO COME TO A STOP AFTER BRAKING. ALSO THE ABS, CHECK ENGINE, BRAKE AND TRACTION CONTROL LIGHTS WERE ILLUMINATED. I IMMEDIATELY TRIED TO DRIVE BACK HOME AND WHEN I DROVE IN TO MY DRIVEWAY, I SMASHED ON THE BRAKES AND I ALMOST DROVE THROUGH MY GARAGE BECAUSE THE VEHICLE WOULD NOT STOP IMMEDIATELY. I TRIED TO PRESS MY ONSTAR BUTTON FOR ROAD ASSISTANCE AND LOST ALL ELECTRICAL POWER. I CONTACTED ONSTAR WITH MY PHONE AND HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. CURRENTLY THE VEHICLE IS THERE BEING DIAGNOSED FOR THE PROBLEM.

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