NHTSA Complaint #11269034 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	11269034
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	October 16, 2019
Date Filed	October 16, 2019
Mileage	134,402 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT'S FRIEND OWNS A 2010 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED AND THE THROTTLE CONTROL AND POWER TRAIN INDICATORS ILLUMINATED. THE CONTACT'S FRIEND WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT DISCOVERED AND ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT SPOKE WITH CORWIN FORD TRI CITIES (1225 N AUTOPLEX WAY, PASCO, WA 99301, 509-544-8000) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE; THEREFORE, THEY WOULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,402.

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