NHTSA Complaint #11268880 — 2019 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11268880
Vehicle	2019 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	October 15, 2019
Date Filed	October 16, 2019
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

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