NHTSA Complaint #11268793 — 2014 RAM 1500

WHEN THE VEHICLE IS IN GEAR THEN STOPPED AND PLACED IN PARK BUT NOT SHUT OFF IT WILL NOT GO BACK INTO GEAR. THIS STARTED THE END OF JUNE 2019. IT HAS OCCURRED AT LEAST SEVEN TIMES. IT HAS OCCURRED IN DRIVEWAYS, PARKING LOTS, AND LANDSCAPE AND LUMBER YARDS. AT THE YARDS IT BLOCKED ONCOMING TRAFFIC.IT HAPPENED WHEN THE VEHICLE WAS HALF WAY INTO OUR STREET FROM OUR DRIVEWAY WHERE VEHICLES HAD TO DRIVE AROUND THE TRUCK. THIS COULD HAVE RESULTED IN INJURY THE DODGE DEALER RAN THREE CHECKS ON THE TRUCK AND TOLD US THE PROBLEM NEVER REGISTERS ON THEIR COMPUTER NOR COULD THEY GET THE PROBLEM TO REPLICATE. AFTER MANY COMPLAINTS THE DEALERSHIP REPLACED THE SHIFTER CONTROLLER. THE PROBLEM OCCURRED AGAIN WITHIN AN HOUR AFTER THE ATTEMPTED REPAIR. WE HAVE TO BE CAREFUL WHERE WE DRIVE THE VEHICLE SO WE SO NOT PUT OURSELVES IN A DANGEROUS SITUATION. WE COULD NOT BE ASSURE THE VEHICLE WOULD FO INTO GEAR WHEN DOING A THREE POINT TURN. WE HAVE A VIDEO OF THIS PROBLEM BUT I COULD NOT GET IT TO COPY.