NHTSA Complaint #11268446 — 2012 LEXUS RX350

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11268446
Vehicle 2012 LEXUS RX350
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 66,123 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I AM THE ORIGINAL OWNER OF A 2013 LEXUS RX350. ON AUGUST 14, 2019 AS I WAS PARKING MY CAR AND ROLLING INTO A PARKING SPOT, WITH MY FOOT ONLY ON THE BRAKE PEDAL, THE ENGINE REVVED AND THE CAR ACCELERATED FORWARD. THE CAR HIT A CURB AND GAVE ME THE TIME TO REACT AND APPLIED ENOUGH BRAKE PRESSURE TO STOP THE VEHICLE BEFORE IT WENT INTO THE STREET INTO ONCOMING TRAFFIC. THE NEXT DAY I BROUGHT THE CAR INTO MY LOCAL LEXUS DEALERSHIP. THEY HAD THE CAR FOR THE ENTIRE DAY AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. ON AUGUST 17, 2019, THE EXACT SAME THING HAPPENED AS I WAS AGAIN ROLLING INTO A PARKING SPOT. AGAIN WITH MY FOOT ONLY ON THE BRAKE PEDAL, THE ENGINE REVVED AND THE CAR ACCELERATED FORWARD. THIS TIME I WAS NOT ABLE TO REACT QUICK ENOUGH AS THE CAR HIT A CONCRETE POLE AT THE FRONT OF THE PARKING SPOT. I HAD THE CAR TOWED TO THE LEXUS DEALERSHIP. OVER THE NEXT 30-45 DAYS AN INDEPENDENT ENGINEER REMOVED THE EVENT DATA RECORDER (EDR)FROM THE CAR AND SENT IT TO TOYOTA FOR ANALYSIS. ON OCT 3, 2019 TOYOTA RESPONDED THAT BASED ON THEIR FINDINGS OF THE EDR THE VEHICLE IS NOT DEFECTIVE. IN MY OWN SEARCH OF THE INTERNET, I FOUND NUMEROUS INCIDENTS ON UNINTENDED ACCELERATION FOR THE SAME YEAR, MAKE AND MODEL AS MY CAR. I HAVE SENT LETTERS TO THE CEO OF TOYOTA AND LEXUS BUT AS OF THIS DATE, OCT 15, 2019 NEITHER TOYOTA NOR LEXUS HAS ACKNOWLEDGED OR ADMITTED THAT ANYTHING IS DEFECTIVE WITH THE VEHICLE. *JS *JS *JS

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