NHTSA Complaint #11268367 — 2019 ACURA RDX

REFERENCE A SAFETY CONCERN CAUSING DRIVER DISTRACTION. THE INFOTAINMENT SYSTEM SHOULD REDUCE DISTRACTION, ALLOWING THE DRIVER TO GIVE MORE ATTENTION TO DRIVING, BUT THE OPPOSITE IS OCCURRING. EXAMPLE : INTEGRATING CELL PHONE TO CARS BUILT IN HANDS FREE DEVICE, BUT IT DOES NOT WORK SOMETIMES CAUSING DISTRACTIONS. OTHER EXAMPLES ARE 2: SOMETIMES THE DISPLAY SCREEN STARTS FLASHING BACK AND FORTH FROM DARKER TO BRIGHT. THIS IS VERY DISTRACTING AT NIGHT WHEN THE SCREEN GOES INTO A BRIGHT DAY MODE. I KEEP A SPARE TOWEL HANDY TO COVER IT UP WHEN THIS OCCURS. 3: THE INFOTAINNMENT SYSTEM SOMETIMES STAYS IN A LOCK UP MODE SAYING "LOADING" AND THE BACK UP CAMERA SOMETIMES WILL NOT DISPLAY. THIS IS OF CONCERN BECAUSE I HAVE GRAND CHILDREN. 4: WHEN STARTING THE CAR THE XM MUSIC COMES ON LOUD AND CONTROLS (KNOB & LEVER) WILL NOT FUNCTION TO LOWER THE VOLUME DISTRACTING DRIVER WHILE BACKING OUT OF GARAGE. SOMETIMES LOSS OF FUNCTION CONTROLLING THE VOLUME IS SHORTER TERM, OTHER TIMES WENT FOR 30 MINUTES. 5: NAVAGATION SYSTEM STOPS WORKING IN ROUTE CAUSING DISTRACTION TO FIND A PLACE TO PULL OVER AND SWITCH TO SMART PHONE. 6: NUMEROUS OTHER ISSUES OCCUR ON WEEKLY BASIS DISTRACTING DRIVING. I HAVE TAKEN THE CAR TO DEALER SEVERAL TIMES TO REPAIR THIS WITH NO RESULTS AND THEM SAYING THIS IS A COMMON PROBLEM, WAITING ON ACURA TO COME UP WITH A FIX. I HAVE ALSO COMMUNICATED WITH ACURA, NO RESULTS. JUST BEING STRUNG ALONG FOR 1 YEAR NOW. VIDEOS OF THE ISSUES ARE AVAILABLE. PLEASE HELP.