NHTSA Complaint #11268270 — 2013 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11268270
Vehicle 2013 FORD F-250
Component STEERING
Date of Incident
Date Filed
Mileage 93,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

I RECENTLY BOUGHT THIS TRUCK LIKE 4 OR 5 MONTHS AGO. I WAS ON A BACK ROAD NM185 GOING 55 AND ALL OF A SUDDEN THE TRUCK STARTED SHAKING UNCONTROLLABLY AND I COULDN'T STEER IT. THE TRUCK WENT INTO THE OTHER LANE. THANKFULLY I WAS ABLE TO GET CONTROL BACK BEFORE A VEHICLE WAS IN FRONT OF US IN THE OTHER LANE. IT WAS A VERY CLOSE CALL AND EXTREMELY SCARY. I HAD CHILDREN IN THE TRUCK THAT WERE ESPECIALLY SCARED. WE WENT 40 THE REST OF THE WAY HOME WITHOUT MORE ISSUES. I LATER HAD THE TRUCK TAKEN TO A SHOP WHERE THEY SAID THE TRACK BAR AND TIE ROD ENDS NEEDED TO BE REPLACED WHICH OF COURSE AREN'T COVERED IN MY WARRANTY. THIS IS A MAJOR SAFETY ISSUE AND WAS VERY FORTUNATE THAT IT DIDN'T HAPPEN WHEN IN A HIGH TRAFFIC AREA.

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