NHTSA Complaint #11268248 — 2009 JEEP LIBERTY STRUCTURE:BODY

Complaint Details

ODI Number	11268248
Vehicle	2009 JEEP LIBERTY
Component	STRUCTURE:BODY
Date of Incident	October 11, 2019
Date Filed	October 14, 2019
Mileage	143,193 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE SKY ROOF HAS BROKEN A 2ND TIME, AT LEAST SINCE I HAVE OWNED IT. I JUST HAD IT REPLACED 2YRS AND 5 MONTHS AGO. JEEP STOPPED MAKING THE ROOF FRAME AND THE DEALER WAS UNABLE TO LOCATE IT. THERE ARE NO AFTER MARKET PARTS AVAILABLE. JEEP REFUSES TO HELP IN ANY WAY, AND I'M STILL PAYING FOR A CAR THAT I CANNOT DRIVE BECAUSE IT CANNOT E REPAIRED. YES, I WAS SITTING STILL. IT HAS TO BE IN PARK IN ORDER TO RETRACT OR CLOSE. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS PARTICULAR ROOF FRAME. IT BROKE IN THE EXACT SAME SPOT THAT IT BROKE IN 29 MONTHS AGO. THE WARRANTY ON IT WAS ONLY FOR 2 YEARS. WHAT AM I SUPPOSED TO DO? HELP PLEASE

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