NHTSA Complaint #11268092 — 2015 FORD FUSION STRUCTURE:BODY

Complaint Details

ODI Number	11268092
Vehicle	2015 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	September 14, 2019
Date Filed	October 12, 2019
Mileage	102,727 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DRIVING WITH MY 12 Y.O. GRANDDAUGHTER, THE PASSENGER SIDE DOOR LATCH FAILED.BASIL FORD SERVICE DEPT FOUND LATCH LEVEL BENT AND STUCK, ALSO STRIKER WAS LOOSE AND CROOKED. DEALER STATED THAT OTHER FORD FUSION LATCHES HAD BEEN REPLACED UNDER SAFETY RECALL, BUT NOT MY CAR. WE WERE DRIVING ON A CITY STREET AND TURNING LEFT

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