NHTSA Complaint #11268006 — 2019 BUICK ENCORE

I WAS STOPPED IN A DRIVE THRU TACO BELL AND THE CLERK DROPPED MY CHANGE DOLLARS FROM MY PURCHASE SO I REACTED BY OPENING THE DOOR TO PICK UP THE MONEY BY TAKING MY FOOT OFF THE BRAKE WITHOUT PUTTING IT IN PARK BECAUSE IT WAS A REACTION. THE CAR'S STOP START FEATURE SURGED THE CAR FORWARD PINNING MY LEGS BETWEEN THE CAR AND THE BUILDING. I COULDN'T PUT THE CAR IN PARK BECAUSE MY LEGS WERE PINNED AND THE VEHICLE SHIFT WOULD NOT GO INTO PARK. I SCREAMED AND THE CLERK HAD TO TAKE MY SHOES OFF SO I COULD PULL MY LEGS IN THE CAR. I WENT DIRECTLY TO URGENT CARE. MY LEGS WERE SEVERELY BRUISED. THIS IS A MAJOR SAFETY ISSUE. THE CAR SHOULD NOT SURGE FORWARD LIKE THAT. I'VE HAD THE CAR FOR 1 MONTH AND IT SCRAPED THE DRIVER SIDE DOOR AND FRONT TIRE/RIM. $1500 DAMAGE BUT LOST A DAYS WORK AND SEVERAL WEEKS OF RECOVERY. THE SAME THING COULD HAPPEN AT AN ATM. I USED TO WORK FOR GM AND TEST DRIVE VEHICLES THIS ENGINE STOP/START FEATURE SHOULD HAVE AN ELECTRIC FEATURE SIMILAR TO WHAT FORD HAS THAT ONCE THE DOOR OPENS, THE DRIVE GOES AUTOMATICALLY TO PARK. THIS SHOULD BE A SAFETY RECALL!!! 10/8/19.