NHTSA Complaint #11267946 — 2011 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11267946
Vehicle	2011 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	October 7, 2019
Date Filed	October 11, 2019
Mileage	98,635 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TOOK VEHICLE TO REPAIR SHOP FOR CODEP0420. REPLACED CATALYTIC CONVERTER. CAR IS 2011 WITH 98 PLUS THOUSDAND MILES. FOUND OUT THAT THIS IS COVERED UNDER REVISED 15810-03. SINCE IT WAS NOT DONE AT A DEALER, I AM UNABLE TO RECOVER THE COSTS. IF THIS REVISION WAS DONEJULY 2018, HOW CAN GM ONLY ALLOW FOR VEHICLES REPAIRED PRIOR TO AUGUST 31ST, 2017 BE ALLOWED REIMBURSMENT? PLEASE ADVISE.

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