NHTSA Complaint #11267616 — 2010 AUDI A4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11267616
Vehicle	2010 AUDI A4
Component	ENGINE
Date of Incident	September 5, 2019
Date Filed	October 10, 2019
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I WAS DRIVING TO WORK AND AS I SLOW DOWN TO PARK I HEARD AND FELT A POP IN THE ENGINE. LUCKILY I WAS ABLE TO USE THE MOMENTUM OF THE CAR TO PARK. THE ENGINE WOULD NOT TURN BACK ON. AFTER WORK I WENT BACK AND THE CAR WOULD NOT TURN ON. THE ENGINE WOULD JUST CLANK REALLY LOUD. I HAD IT TOWED HOME AND THE NEXT DAY I CALLED THE MECHANIC. I THEN TOWED THE CAR ABOUT A WEEK LATER TO THE MECHANIC FOR HIM TO CHECK IT OUT. AFTER A FEW DAYS HE SAID THAT THE ENGINE CHAIN TENSIONERS BROKE AND CAUSED CATASTROPHIC DAMAGE TO THE ENGINE. THE REPAIRS WOULD COST $4800 AND OR WE CAN PUT A NEW ENGINE FOR $6300.

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