NHTSA Complaint #11267584 — 2013 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11267584
Vehicle	2013 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2019
Date Filed	October 10, 2019
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES I AM AN EARLY MODEL TESLA OWNER. I STOPPED ACCEPTING OTA UPDATES TO MY CAR BECAUSE I DID NOT LIKE THE NEW FEATURES BEING ROLLED OUT. I HAVE FOUND A NEW STORY ONLINE ON TESLA THAT THEY RELEASED AN OTA UPDATE OUT OF AN ABUNDANCE OF CAUTION AFTER FIRES IN EARLY TESLA MODELS BUT THEY DO NOT GO INTO ANY SPECIFICS. AFTER READING FORUMS FOR OTHER OWNERS I SEE THAT THERE IS SOMETHING GOING ON WITH OUR CARS THAT TESLA REFUSES TO COMMUNICATE WITH US. ARE WE SAFE OR NOT WITHOUT THE UPDATE? ALSO OTA UPDATES ARE NOT MANDATORY SO IF THEY DID DO A SOFTWARE UPDATE FOR SAFETY THERE ARE PROBABLY MANY OTHERS LIKE MYSELF THAT DO NOT HAVE THE LATEST SOFTWARE UPDATE AND ARE NO LONGER SAFE. I AM AFRAID THAT MY VEHICLE MIGHT CATCH FIRE BUT TESLA WON'T ANSWER THESE QUESTIONS AND NEED YOUR HELP. THANKS

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