NHTSA Complaint #11267527 — 2011 KIA SOUL

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11267527
Vehicle 2011 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 114,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

ON FRIDAY, SEPTEMBER 27, 2019, I WAS DRIVING FROM KATY, TX TO NEW ORLEANS, LA TRAVELING WITH MY 2-YEAR-OLD SON ON I-10. APPROXIMATELY 51 MILES OUTSIDE OF LAFAYETTE, 2011 KIA SOUL LOSES ENGINE POWER WHILE DRIVING HIGHWAY SPEED IN THE PASSING LANE. RPM AND MPH GOES TO 0 AND ALL LIGHTS APPEAR ON DASHBOARD. UNABLE TO ACCELERATE IN CAR. THANKFULLY NO ACCIDENT. COASTS ONTO SHOULD AND TURNS CAR OFF. RESTARTS CAR AND IT STARTS FINE. CAR CONTINUES WITH THIS ISSUE PROGRESSIVELY GETTING WORSE AND HAPPENING MORE OFTEN WITH AT ONE POINT STATE TROOPERS WERE CALLED OUT. AFTER SEEING A TOTAL OF 3 DEALERSHIPS, ONE OF WHICH I WENT TO FOR A SECOND TIME, AND ONE FIRESTONE (MIKE AT FIRESTONE ACTUALLY SAW SMOKE COMING FROM UNDER THE HOOD) IT'S DETERMINED TO BE BOTH CATALYTIC CONVERTERS ON FRIDAY, OCTOBER 5, 2019...NO WORD ON WHAT ELSE IS AT ISSUE AS IT'S A LETS SEE IF THE PROBLEM IS FIXED GAME WITH KIA...IT'S NOW WEDNESDAY, OCTOBER 9 AND AFTER REPLACING ONE CATALYTIC CONVERTER ON MONDAY, OCTOBER 7...I AM TOLD THAT THE SECOND IS BAD TWO DAYS LATER. PLEASE HELP!

Related Complaints for the 2011 KIA SOUL

Other ENGINE Complaints

#11613900 Engine is going excessive through oil .
#11593446 Solo. NO quiso correr
#11593282 Failure to fix the engine repair causing fires
#11587508 The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brak...
#11575795 The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brak...

Recent Complaints for the 2011 KIA SOUL

#11670276 AIR BAGS This vehicle had just passed a inspection for me to get it licensed and Kentucky. There was no light showing that the...
#11630130 SERVICE BRAKES, HYDRAULIC The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brak...
#11627799 FIRERELATED The contact owned a 2011 Kia Soul. The contact stated that the vehicle was parked overnight on his driveway, caught o...
#11627799 SERVICE BRAKES The contact owned a 2011 Kia Soul. The contact stated that the vehicle was parked overnight on his driveway, caught o...
#11621679 SERVICE BRAKES, HYDRAULIC The contact owns a 2011 Kia Soul. The contact stated that the MIL warning light was illuminated. The vehicle was take...
Check any vehicle history by VIN - Free vehicle history report