NHTSA Complaint #11267362 — 2012 FORD FOCUS

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11267362
Vehicle	2012 FORD FOCUS
Component	FUEL/PROPULSION SYSTEM
Date of Incident	October 1, 2019
Date Filed	October 9, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CAR SUDDENLY LOSES POWER ON THE HIGHWAY. SOMETIMES THE TRANSMISSION GETS STUCK IN REVERSE. THIS HAS BEEN HAPPENING FOR MANY YEARS. THE FORD SERVICE CENTER HAS BEEN UNABLE TO RESOLVE THE PROBLEM. IT IS MY UNDERSTANDING THERE IS A RECALL INVOLVING THIS. THE DEALER HAS RECENTLY PROVIDED A LOANER BECAUSE MY CAR IS UNSAFE TO DRIVE, ACCORDING TO THE SERVICE MANAGER. I ALSO UNDERSTAND THERE HAS BEEN A RECENT LEGAL SETTLEMENT REGARDING THIS IN LOS ANGELS AND A TRIAL IS SET TO BEGIN IN SAN DIEGO WHERE I RESIDE. I WOULD LIKE TO HAVE THE PROBLEM RESOLVED AND A SAFE CAR TO DRIVE OR BE FAIRLY COMPENSATED SO I CAN PURCHASE A NEW CAR AND MOVE ON.

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