NHTSA Complaint #11267091 — 2016 FORD FIESTA

TL* THE CONTACT OWNS A 2016 FORD FIESTA. THE CONTACT STATED THAT THE ACTUATORS REPEATEDLY FAILED ON THE VEHICLE. IN ADDITION, THE AIR COMPRESSORS MALFUNCTIONED, WHICH CAUSED THE VEHICLE TO SHUT OFF WITHOUT WARNING. FURTHERMORE, THE VEHICLE LEAKED OIL FROM THE TRANSMISSION. THE CONTACT TOOK THE VEHICLE TO RUSSELL AND SMITH FORD (3440 S LOOP W, HOUSTON, TX 77025, (713) 230-8368) WHERE IT WAS SERVICED MULTIPLE TIMES FOR THE FAILURES UNDER WARRANTY. ON ONE OCCASION, WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, IT SHUT OFF WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT THE ENGINE BEGAN TO SCREECH. UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE CONTINUE TO SCREECH AND STALLED. THE VEHICLE WAS TOWED TO RANDALL REED'S PLANET FORD (19000 EASTEX FWY, HUMBLE, TX 77338, (866) 844-5995) WHERE THE VEHICLE WAS REPAIRED FOR THE AIR COMPRESSOR AND NUMEROUS OTHER FAILURES; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.