NHTSA Complaint #11267086 — 2010 TOYOTA RAV4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11267086
Vehicle	2010 TOYOTA RAV4
Component	ENGINE
Date of Incident	October 3, 2018
Date Filed	October 8, 2019
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE CONSUMED TOO MUCH OIL AND WAS TAKEN EVERY SIX MONTHS TO BE SERVICED AT IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923, (978) 739-8300). THE CONTACT WAS NEVER INFORMED THAT THERE WAS AN ISSUE WITH THE OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHEN THE VEHICLE WAS STARTED, THE ENGINE MADE AN ABNORMAL SOUND DUE TO LACK OF OIL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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