NHTSA Complaint #11267042 — 2016 FORD FUSION ENERGI

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11267042
Vehicle	2016 FORD FUSION ENERGI
Component	ELECTRICAL SYSTEM
Date of Incident	October 22, 2018
Date Filed	October 8, 2019
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. WHILE ATTEMPTING TO PULL THE ELECTRICAL CHARGER OUT OF THE VEHICLE, THE CHARGER WAS EXTREMELY HOT. THE CHARGER BURNED THE CONTACT'S HAND. THERE WERE NO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DROPPED THE CHARGER AND IT LANDED ON THE REAR DRIVER'S SEAT AND BURNED A HOLE IN THE SEAT. THE VEHICLE WAS TAKEN TO KEN GARFF FORD (597 E 1000 SOUTH, AMERICAN FORK, UT 84003), BUT THEY WERE NOT ABLE TO DETERMINE WHY THE CHARGER BECAME SO HOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

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