NHTSA Complaint #11266930 — 2009 CHEVROLET MALIBU

I HAVE NOT HAD MY 2009 MALIBU FOR ALMOST A YEAR NOW. I TOOK IT TO THE DEALERSHIP TO GET LOOKED AT AND THEY WANT TO CHARGE ME 140 DOLLARS FOR LOOKING AT IT, JUST TO TELL ME THE TRANSMISSION IS MESSED UP. I KNEW THIS. IT STARTED WHEN I WAS DRIVING TO WORK AND A LIGHT CAME ON AND IT WAS REALLY HARD TO TURN THE STEERING WHEEL. I HAD TO SLOW WAY DOWN BECAUSE I COULD BARELY TURN THE WHEEL. THIS WAS A HUGE SAFETY ISSUE. I WAS TERRIFIED FOR MY LIFE WITH MY THREE YEAR OLD SON IN THE BACK SEAT. I PULLED OFF TO THE SIDE AND SHUT THE CAR OFF, THEN STARTED IT UP AGAIN. THE STEERING WHEEL WAS FINE. THEN AGAIN I GOT INTO MY CAR THE NEXT DAY AND IT DID IT AGAIN! BUT ONLY THIS TIME, IT DIDN'T STOP. NO MATTER WHAT. THEN MY CAR STOPPED SHIFTING. I CAPPED THEY CHEVY DEALERSHIP AND THEY SET ME UP AN APPOINTMENT TO BRING MY CAR IN. I EXPLAINED IT WAS UNSAFE TO DRIVE IT SO THEY SCHEDULED A TOW FOR ME. THAT FOLLOWING WEEK, (CARLESS) I WAS WAITING FOR THE TOW TO SHOW UP AND NO ONE CAME. I CALLED THE DEALSHIP AND SHE SAID THAT SOMETHING HAPPENED AND I HAD TO DRIVE MY VEHICLE IN, I EXPLAINED, AGAIN, THAT IT WAS UNSAFE TO DRIVE. SHE TOLD ME THAT I COULDN'T GET MY VEHICLE LOOKED AT THEN IF IT WASN'T THERE. I DROVE 20 MILES GOING TEN MILES AN HOUR WITH MY HAZARDS ON TO GET IT THERE, JUST TO LEAVE IT THERE FOR THREE DAYS THEN BE TOLD THAT MY TRANSMISSION IS MESSED UP AND THEY NEEDED FOUR THOUSAND DOLLARS TO FIX IT. NEEDELESS TO SAY, MY CAR HAS BEEN SITTING THERE FOR ALMOST A YEAR NOW. NOTHING BEING DONE TO IT. IF MY TRANSMISSION IS MESSED UP... WHICH IT IS.... IT'S BECAUSE OF THEM!! I CHECKED MY RECALLS AND I HAVE RECALLS FOR ALL OF THESE THINGS ON A WEBSITE. BUT NOT YOURS? I DON'T UNDERSTAND. PLEASE HELP.