NHTSA Complaint #11266910 — 2017 FORD EXPLORER
VEHICLE SPEED CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11266910 |
| Vehicle | 2017 FORD EXPLORER |
| Component | VEHICLE SPEED CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
THE CRUISE CONTROL AT MY SPEED OF 65 MPH STOPPED ALONE CAUSE THE CAR TO BREAK MAKING ME LOOSE CONTROL, 2ND THE VOICE COMMAND DON'T WORK OR RESPONDING, TO HELP NAVIGATION OR PHONE PERPOUSE ( DON'T USE CELL WHILE DRIVING) AROUND DECEMBER 2018 BRING TOTHE ATTENTION OF THE DEALER AT SERVICE AND THE MISS. KENYA AFTER I PICK THE CAR SHE MANSION THAT THE RESET TO THE MANUFACTURE DAY WAS RELASED , BUT THE PROBLEM CONTINUE AS TODAY 10/07/2019 ON JUNE THE BATTERY EXPLODED, AND THANK GOD HOW NO BODY GET INJURY. THE CAR IS LEASING FOR 3 YEARS , ALL PROBLEM STARTS DECEMBER 2018 , PLUS THEARE IS A RECALL, AND FORD SAYVILLE IN 5686 SUNRISE HGWY , SAYVILLE, NY 11782 631 567-3800. REFUSE TO REPAIRE THE ISSUES, CLAIM THE CAR IS MILE COVERAGE IS OVER, BUT THE PROBLEM STRAT BEFORE PLUS ALL THIS IT'S MANUFATURE ISSUES, PLEASE HELP ME.
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