NHTSA Complaint #11266877 — 2017 JEEP RENEGADE

I WAS DRIVING WHEN ALL OF A SUDDEN MY CAR STARTED LOSING POWER. THE DISPLAY READ "PUT CAR IN DESIRED DRIVE MODE" AND THEN CHANGED TO "LOW OIL PRESSURE". AT THIS POINT MY CAR WAS STOPPED IN THE MIDDLE OF THE ROAD. I COULD SHIFT GEARS BUT IT DID NOTHING TO RESOLVE THE PROBLEM. I PRESSED THE START/STOP IGNITION TO COMPLETELY SHUT OFF MY CAR. I GAVE IT A MINUTE BEFORE TRYING TO START IT AGAIN. EVEN WHEN I ATTEMPTED TO START THE CAR IT TOOK A BIT TO GET IT TO TURN OVER. IT HAD BEEN JUST OVER 2 MONTHS SINCE MY LAST OIL CHANGE SO I THOUGHT THAT IT WAS ODD THAT I HAD LOW OIL PRESSURE. I MADE AN APPOINTMENT AT MY LOCAL DEALERSHIP. AFTER INSPECTING MY CAR THEY NOTICED THAT I HAD NO OIL IN MY CAR. THE MECHANIC THAT PULLED THE DIPSTICK SAID IT WAS SMOKING WHEN HE PULLED IT OUT BECAUSE IT WAS SO DRY. THEY DID AN OIL CHANGE AND TOLD ME THAT THE 2.4L ENGINES IN THE 2017 RENEGADE TEND TO BURN OIL FASTER THAN OTHER ENGINE MODELS. I WAS TOLD TO COME BACK IN 500 MILES SO THAT THEY COULD CHECK MY OIL. FAST FORWARD 2 WEEKS AND I HIT 500 MILES. I MADE MY APPOINTMENT AND TOOK MY CAR INTO THE DEALERSHIP. THEY CHECKED MY ENGINE AND RAN A CONSUMPTION TEST. IN 500 MILES I BURNED THROUGH 2QUARTS OF OIL. MY RENEGADE MADE IT TO 27,392 MILES BEFORE THIS ISSUE. I WAS BEING TOLD THAT I WOULD GET A NEW MOTOR. THEY HAD MY CAR FOR ABOUT 5 DAYS AND I NOW HAVE A NEW MOTOR. BUT IT IS STILL A 2.4L, SO WHAT IS TO SAY THIS WON'T HAPPEN AGAIN? THIS IS THE SECOND CHRYSLER PRODUCT THAT I HAD TO GET A NEW MOTOR BEFORE 30,000 MILES DUE TO A FACTORY DEFECT. THE OTHER WAS FOR A 2013 DODGE DART. I NO LONGER TRUST CHRYSLER PRODUCTS.*DT*JB