NHTSA Complaint #11266817 — 2012 TOYOTA PRIUS V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11266817
Vehicle	2012 TOYOTA PRIUS V
Component	ELECTRICAL SYSTEM
Date of Incident	September 20, 2019
Date Filed	October 7, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

ON 09/19/2019 KEY WEST TOYOTA COMPLETED THE TIRES CHANGE OF MY VEHICLE AS I REQUESTED. IN ADDITION, KEY WEST TOYOTA PERFORMED "107649 J0V RECALL J0V01B 0.70 UPDATE TO THE POWER MANAGEMENT ECU WITH NEW SOFTWARE" AS SHOWING ON THE INVOICE. THE FOLLOWING DAY, ON FRIDAY 09/20/2019, WHILE I WAS DRIVING THE VEHICLE LOST POWER AND STALLED IN THE MIDDLE OF THE TRAFFIC, PUTTING MY LIFE AND SAFETY AT RISK AND MY HEATH AND GENERAL WELL-BEING. I SENT BACK THE VEHICLE TO KEY WEST TOYOTA, AND SINCE THEN THE ISSUE IS UNRESOLVED, AND I AM NOT EVEN ABLE TO REACH ANYONE ON THE PHONE OR THROUGH THE EMAIL I SENT FROM KEY WEST TOYOTA WEBSITE "CONTACT US".

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