NHTSA Complaint #11266698 — 2012 KIA OPTIMA

2012 KIA WAS TAKEN IN FOR A ENGINE RECALL IN 2017. KIA INFORMED ME THAT IT HAD PASSED INSPECTION AND RELEASED THE CAR. 2019 THE ENGINE SEIZED WITHOUT WARNING, TRAVELING 40MPH ON A BUSY ROAD. LUCKILY, I WAS ABLE TO MANEUVER TO FIND A SOMEWHAT SAFE LOCATION. MY ENGINE BEGAN TO SMOKE VERY BADLY FROM A POSSIBLE SMALL FIRE. AFTER A WEEK WITHOUT A CAR, OUT OF POCKET TOWS, DIAGNOSTICS, RENTALS, ETC. KIA CONFIRMED IT WAS AN ENGINE ISSUE RELATED TO THE RECALL. MY SAFETY WAS PLACED AT RISK AFTER I FELT ALL THE RECALLS HAD BEEN TAKEN CARE OF. I COULD OF VERY WELL BEEN IN A SERIOUS ACCIDENT, AND LUCKILY I DID NOT HAVE MY CHILDREN THAT DAY. TODAY, MY CAR HAS HAD A REPLACEMENT ENGINE, YET I DO NOT FEEL COMFORTABLE. I AM STILL TRYING TO RECOVER THE OUT OF POCKET EXPENSES. I HAVE BEEN SPOKEN TO VERY RUDELY AND IN A UNPROFESSIONAL MANNER FROM KIA. THE COMPANY IS NOT WILLING TO PAY FOR ALL OF MY EXPENSES WHILE THE CAR THAT I HAVE PURCHASED FROM THEM PUT ME IN HARMS WAY. I WILL NEVER BUY ANOTHER KIA AGAIN AND AM CONSIDERING A LAW SUIT.