NHTSA Complaint #11266610 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11266610
Vehicle	2017 FORD ESCAPE
Component	ENGINE
Date of Incident	October 5, 2019
Date Filed	October 6, 2019
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHEN THE VEHICLE IS STOPPED, THE AUTO START STOP FEATURE AUTOMATICALLY SHUTS ENGINE OFF. IT SHOULD RESTART WHEN YOU RELEASE THE BRAKE. SEVERAL TIMES THE VEHICLE HAS FAILED TO START WHEN BRAKE IS RELEASED. A MESSAGE APPEARS ON THE SCREEN STATING THAT YOU MUST SHIFT THE VEHICLE INTO PARK, DEPRESS BRAKE AND RESTART THE VEHICLE. THIS IS EXTREMELY DANGEROUS DUE TO THE FACT THAT YOU ARE LIKELY AT A INTERSECTION WHICH THE LIGHT HAS TURNED GREEN AND YOUR VEHICLE MUST BE RESTARTED.

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