NHTSA Complaint #11266540 — 2014 HYUNDAI VELOSTER

MY STEERING WHEEL WAS DRAMATICALLY CLUNKING WHENEVER I TURNED IT. AFTER TAKING IT TO A MECHANIC, HE INFORMED ME THAT IT WAS THE STEERING COUPLER ISSUE, WHICH IS APPARENTLY A PROBLEM ON MULTIPLE VEHICLES WHICH ARE BEING COVERED UNDER AN EXTENDED WARRANTY, BUT NOT MINE. I DON'T UNDERSTAND WHY THIS PART, WHICH HAS OBVIOUSLY FAILED IN THE PAST, IS BEING COVERED UNDER WARRANTY ON OTHER VEHICLES. I HAVE PROVIDED A PICTURE OF THE PART ONCE IT WAS REMOVED. IT IS QUITE CLEARLY A SAFETY ISSUE WHICH COULD HAVE HAD FATAL CONSEQUENCES. AFTER BEING CHARGED ROUGHLY $250 IN LABOR, I FOUND OUT THE PART WAS $1.53. IT IS SICKENING THAT A 2014 VELOSTER WITH 56,000 MILES ON IT SHOULD HAVE THIS PROBLEM.