NHTSA Complaint #11266210 — 2015 CHEVROLET MALIBU

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11266210
Vehicle 2015 CHEVROLET MALIBU
Component AIR BAGS
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

I WENT TO WORK FRIDAY SEPTEMBER 27, 2019. WHERE MY CAR SAT FOR TWO HOURS. WHEN I CAME BACK OUT I HAD A SERVICE AIR BAG LIGHT ON. MY CAR IS A 2105, I'M THE SECOND OWNER. IT'S NEVER BEEN IN AN ACCIDENT. I TOOK IT TO THE DEALER I HAD BOUGHT IT FROM A YEAR AGO. THEY TOLD ME IT WAS A FAULTY AIR BAG MODULE THAT NEEDED TO BE REPLACED. LUCKILY IT DIDN'T TAKE AN ACCIDENT FOR FAULTING IN SEVERE INJURY, BEFORE I HAD KNOWN WHAT WAS GOING ON. I CALLED GM HOPING TO GET SOME ANSWERS. ONLY TO BE TOLD THERE WAS NOTHING THEY COULD DO TO HELP ME. FROM READING ONLINE I'VE SEEN A LOT OF PEOPLE HAVE THIS ISSUE. I JUST PRAY SOMETHING CAN BE FIXED BEFORE SOMEONE GETS SERIOUSLY INJURED. THIS IS A SERIOUS SAFETY ISSUE. WE DON'T PAY THOUSANDS OF DOLLARS FOR A CAR, TO HAVE THINGS GO SERIOUSLY WRONG WITH THEM. I UNDERSTAND THINGS GET WORE OUT AND NEED REPLACED, BUT COMING FROM A COMPANY WHO STATES SAFETY IS A PRIORITY, I DON'T FEEL AN AIR BAG MODULE SHOULD BE GOING OUT AFTER ONLY 4 YEARS.

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