NHTSA Complaint #11266171 — 2016 LINCOLN NAVIGATOR

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11266171
Vehicle 2016 LINCOLN NAVIGATOR
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 75,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I WAS DRIVING DOWN THE ROAD AND THE CHECK BRAKES LIGHT CAME ON SIMULTANEOUSLY WITH A LOW BRAKE FLUID WARNING. I WENT TO PUSH THE BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. LUCKILY, I WAS DRIVING SLOW ENOUGH IN A LOW TRAFFIC AREA THAT I WAS ABLE TO BRING THE VEHICLE SAFELY TO A STOP. THERE WERE NO SIGNS OF A BRAKE FLUID LEAK AND THE VEHICLE RECEIVED REGULAR SERVICE (OIL, FLUIDS, TIRE ROTATION ETC.) LESS THAN A MONTH PRIOR AT A FORD DEALERSHIP. WE HAD THE VEHICLE TOWED TO THE SAME FORD DEALERSHIP WHERE WE PAID OVER $900 FOR A NEW MASTER CYLINDER AND BRAKE BOOSTER. THE $900 BILL HURT, BUT THIS COULD HAVE BEEN MUCH WORSE. THROUGH ADDITIONAL RESEARCH, THIS APPEARS TO BE A COMMON PROBLEM AMONG F-150S AND EXPEDITIONS (SAME PARTS) AND SOMEBODY IS GOING TO GET KILLED IF THE PROBLEM IS NOT ADDRESSED.

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