NHTSA Complaint #11266161 — 2018 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11266161
Vehicle	2018 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	June 1, 2019
Date Filed	October 4, 2019
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE VEHICLE WOULD NOT IMMEDIATELY TURN AND WOULD CONTINUE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO HENDRICK DODGE (81 MACKENAN DR, CARY, NC) WHERE THE STEERING WAS RECALIBRATED, BUT THE FAILURE CONTINUED INTERMITTENTLY. ALSO, WHILE OPERATING THE VEHICLE, THE VOLTAGE METER CONTINUOUSLY FLUCTUATED. THE ALTERNATOR, BATTERY, AND BATTERY TERMINALS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNKNOWN.

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