NHTSA Complaint #11266129 — 2014 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11266129
Vehicle	2014 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	October 4, 2019
Date Filed	October 4, 2019
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

THE CAR'S IGNITION IS VERY DIFFICULT TO TURN ON AND OFF. IT USUALLY TAKES A FEW MINUTES TO JIGGLE THE KEY THE RIGHT WAY TO GET THE CAR TO TURN OFF, AND THEN ANOTHER FEW MINUTES AND A FORCEFUL YANK TO GET IT OUT. TURNING THE IGNITION ON CAN ALSO BE DIFFICULT, AS THE KEY DOESN'T WANT TO TURN IN THE CYLINDER AND YOU HAVE TO REALLY FORCE IT TO TURN. YOU CAN'T LEAVE THE CAR TO GET HELP BECAUSE THEN IT COULD BE EASILY STOLEN. THIS NEEDS TO BE RECALLED ASAP.

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