NHTSA Complaint #11266114 — 2014 CHRYSLER 300

TL* THE CONTACT OWNS A 2014 CHRYSLER 300. WHILE FILLING UP THE VEHICLE WITH FUEL, THE CONTACT SMELLED FUEL FUMES INSIDE THE VEHICLE. THE CONTACT DID NOT KNOW WHERE THE FUEL LEAK WAS COMING FROM AND TOOK THE VEHICLE TO CULLMAN CHRYSLER DODGE JEEP RAM (300 BENCHMARK WAY, CULLMAN, AL 35057, (256) 615-2563). THE DEALER STATED THAT THERE WAS AN OVERFLOW FILTER THAT RAN WITH THE FUEL LINES CALLED THE FUEL CANISTER. THE DEALER STATED THAT IT WAS THE CONTACT'S FAULT FOR OVERFILLING THE FUEL TANK, WHICH CAUSED THE FUEL ODOR INSIDE THE VEHICLE. ON OCTOBER 1, 2019, THE CONTACT FILLED UP THE FUEL TANK AND THE VEHICLE STALLED, SPUTTERED, AND RETURNED TO NORMAL. WHEN THE CONTACT ARRIVED HOME, HE SMELLED FUEL AND NOTICED FUEL LEAKING FROM THE REAR PASSENGER SIDE QUARTER PANEL. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE LEAK WAS NOTICED CLOSE TO THE EXHAUST SYSTEM. THE DEALER CALLED BACK AND INFORMED THE CONTACT THAT HE OVERFILLED THE VEHICLE AGAIN. THE CONTACT CALLED THE MANUFACTURER AND THEY SIDED WITH THE DEALER; HOWEVER, THEY STATED THAT THEY WOULD DO FURTHER INVESTIGATING. THE CONTACT WAS INFORMED TO GET A SECOND OPINION AT ANOTHER DEALER. THE CONTACT INFORMED BOTH THE DEALER AND MANUFACTURER THAT HE SAW NO OVERFLOW OF FUEL ON THE GROUND. THE FAILURE MILEAGE WAS 34,000.