NHTSA Complaint #11266023 — 2015 FORD FUSION STRUCTURE:BODY

Complaint Details

ODI Number	11266023
Vehicle	2015 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	May 19, 2019
Date Filed	October 4, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I NOTICED MY FLOOR WAS WET IN THE BACK SEAT AT FIRST I THOUGHT IT WAS JUST FROM GETTING MY KIDS IN AND OUT IN THE RAIN BUT AFTER I CLEANED IT UP I NOTICED A DAY LATER IT WAS WET AGAIN AND I DIDNT HAVE MY KIDS IN THE CAR AND IT WAS RAINING. THE NEXT DAY I OPENED MY TRUNK LID AND FELT THE CARPETING AND IT WAS SOAKED SO I PULLED THE LINER OUT AND I SEEN STANDING WATER IN MY WHEEL WELL I VACUUMED THE WATER AND TO FIND MY LEAK I PULLED DOWN MY BACK SEATS AND CLOSED THE TRUNK LID AND I GOT PHONE TO RECORD IT I HAD MY WIFE SPRAY THE REAR END OF MY CAR WITH THE WATER HOSE AND I CAN SEE WATER POURING IN AND THAT'S WHEN I FOUND THE LEAK WAS COMING FROM BROKEN FACTORY WELDS IN THE TOP PART OF MY TRUNK . I TOOK MY CAR TO THE LOCAL DEALER WHERE I WAS CALLED A LIAR CAUSE THE MAN THERE DID NOT BELIEVE WHAT I SAID CAUSE HE DIDN'T SEE IT ON HIS COMPUTER AND I HAVE VIDEO EVIDENCE.

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