NHTSA Complaint #11265852 — 2015 GMC ACADIA UNKNOWN OR OTHER

Complaint Details

ODI Number	11265852
Vehicle	2015 GMC ACADIA
Component	UNKNOWN OR OTHER
Date of Incident	October 2, 2019
Date Filed	October 3, 2019
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS DRIVING TO WORK ON THE FREEWAY AND ALL OF A SUDDEN I HEARD A HUGE POP THAT SOUNDED LIKE A GUN SHOT WHEN I LOOKED UP MY SUN ROOF GLASS WAS COMPLETELY SHATTERED FOR NO REASON. AFTER INSPECTING MY SUN ROOF I NOTICED THE GLASS SHATTERED FROM WITHIN I INITIALLY THOUGHT IT HAPPENED EXTERNALLY ON THE VEHICLE BUT DID NOT I BELIEVE THERE IS DEFECT IN THE GLASS I DON'T SEE HOW ELSE THIS COULD HAVE HAPPENED. IN ADDITION THIS IS NOT THE FIRST PROBLEM I HAVE NOTICED WITH THE SUN ROOF ONE DAY IT WAS RAINING AND I NOTICED THAT WATER HAD SOME HOW SEPT IN FROM THE GLASS THIS CAUSED DAMAGE TO MY LINING IN THE VEHICLE THAT NOW SHOWS WATER DAMAGE. I DID NOT THINK NOTHING OF IT AT FIRST BUT SEEING THIS HAPPEN NOW MAKES ME BELIEVE THERE WAS IS A DEFECT IN THE SUNROOF.

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