NHTSA Complaint #11265844 — 2017 RAM 1500

MY TRUCK HAS A MANUFACTURING DATE OF 11/17 AND ONLY HAS 37K MILES ON THE TRUCK. RANDOMLY MY TRUCK WENT INTO A "LIMP MODE" AND A CHECK ENGINE LIGHT FOR ELECTRONIC THROTTLE CONTROL SERVICE LIGHT CAME ON. I WAS DRIVING DOWN UNIVERSITY DRIVE IN HUNTSVILLE, AL AT ROUGHLY 45MPH ACCELERATING UP A SMALL INCLINE. THE 'LIMP MODE' IS EXTREMELY UNSAFE AND RESTRICTS THE ABILITY TO ACCELERATE OR DRIVE AT A NORMAL PACE. HAD THIS HAPPENED ON THE HIGHWAY OR PULLING OUT (WHAT WOULD NORMALLY BE SAFE) INTO TRAFFIC AND MY ABILITY TO ACCELERATE WAS EFFECTED IT COULD HAVE CAUSED SERIOUS SAFETY CONCERNS. I TAKE MY 13-WEEK OLD DAUGHTER TO AND FROM DAYCARE IN THIS TRUCK AND IT HAS BECOME UNSAFE. WHEN TAKEN TO THE DEALER, THEY ORIGINALLY NOTATED THAT IT WAS JUST A SOFTWARE UPDATE. I LATE GET A CALL THAT THE EGR COOLER HAD GONE OUT, BUT WOULD NOT BE COVERED UNDER WARRANTY. THE SERVICE ADVISOR TOLD ME THEY HAD 6 OTHER ECODIESEL VEHICLES IN FOR THE SAME ISSUE IN THE LAST WEEK. I CALLED THE DEALER I BOUGHT IT FROM AND THEY HAD ONE IN THE SHOP IN FOR THE SAME EXACT PROBLEM. I THEN STARTED DOING RESEARCH AND FOUND THAT THE EGR COOLER IS A HUGE ISSUE FOR THESE TRUCKS AND FCA REFUSES TO ADDRESS IT. I CALLED THE FCA AND THEY EVENTUALLY AGREED TO REPLACE THE TRUCK ON 'GOOD WILL' AFTER I PAID A DEDUCTIBLE. FCA NEEDS TO PUT A RECALL ON THESE VEHICLES AND FIX THE EGR ISSUES. NOW THERE ARE REPORTS THAT THE VALVES ARE STICKING AND CAUSING THE EGR TO CAUSE A FIRE. PURCHASING DEALER: UNIVERSITY CDJR IN ROME, GA SERVICING DEALER: LANDERS MCLARTY CDJR IN HUNTSVILLE, AL