NHTSA Complaint #11265701 — 2014 CHEVROLET EQUINOX ENGINE

Complaint Details

ODI Number	11265701
Vehicle	2014 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	August 21, 2019
Date Filed	October 2, 2019
Mileage	146,012 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT NOTICED THAT THE ENGINE WAS BURNING EXCESSIVE OIL WHEN DRIVING. WHILE DRIVING AT A LOW RATE OF SPEED, THE SERPENTINE BELT FRACTURED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DAN CUMMINS CHEVROLET BUICK (1020 M.L.K. JR BLVD, PARIS, KY 40361, 859-987-4345) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE WAS LEAKING OIL. THE CONTACT PAID $4,750.51 FOR THE REPAIRS. THE CONTACT WAS CHARGED A DIAGNOSTIC FEE AND HAD THE FRONT AND REAR CRANK SEAL, PCV PORT, EXHAUST VALVE, CONVERTER, AND SEVERAL OTHER PARTS REPLACED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,012. *PM CONSUMER STATED DEALER HAS RECOMMENDED A SECOND REPAIR BUT CONSUMER WOULD NOT BE OBLIGATED TO PAY FOR IT.*JB

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