NHTSA Complaint #11265696 — 2018 KIA SOUL

TL* THE CONTACT OWNS A 2018 KIA SOUL. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A TURN, THE VEHICLE STALLED AND THE STEERING LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO JIM CLICK KIA (866-376-4307, LOCATED AT 775 W WETMORE RD, TUCSON, AZ 85705), BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE CONSUMER SUPPORT ACCELERATION TEAM. THE CONTACT CALLED KIA MOTORS AMERICA AT 949-468-4800 (LOCATED AT 111 PETERS CANYON RD, IRVINE, CA 92606) AND WAS PROVIDED CASE NUMBER: 13283232. THE DEALER STATED THAT THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.