NHTSA Complaint #11265692 — 2007 HONDA CIVIC

WHILE DRIVING ON A HIGHWAY THE CAR STARTED FUMING WITH WHITE SMOKE AND IT GOT INSIDE THE CABIN OF THE CAR AND THE TEMPERATURE GAUGE WAS AT 100% ALL OF A SUDDEN AND HAD TO PULL THE CAR TO THE SHOULDER. IT IS A KNOWN MANUFACTURING DEFECT AND HONDA HAS A TECHNICAL SERVICE BULLETIN 10-048. BUT I WAS NEVER MAILED ABOUT THE PROBLEM AND WHEN CONTACTED HONDA MENTIONED THEY DO NOT HAVE TO UPDATE ME EVEN THOUGH IT IS A KNOWN PROBLEM. HONDA REPRESENTATIVE HAS BEEN REALLY RUDE AND DID NOT REPLY OR RAKE MY CALL FOR MORE THAN 10 DAYS TO REPLY ABOUT MY CASE. INSTEAD WHEN SHE CALLED SHE MENTIONED THAT ITS NOT THEIR PROBLEM AND THEY WILL NOT COVER IT.