NHTSA Complaint #11265632 — 2016 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING 60 MPH, THE REDUCE POWER IN THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE GRADUALLY BEGAN TO LOSE POWER. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE; HOWEVER, THE VEHICLE WOULD NOT TRAVEL OVER 60 MPH. THE CONTACT ALSO STATED THAT THE BRAKES FAILED WHILE APPROACHING A STOP LIGHT. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND IN A TIMELY MATTER. THE CONTACT TOOK THE VEHICLE TO ALL AMERICAN CHEVROLET OF KILLEEN (1802 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, 254-213-5397) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND VACUUM PUMP WERE DEFECTIVE AND THE BATTERY WAS OVERCHARGED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V521000 (HYBRID PROPULSION SYSTEM) AND 16V272000 (ELECTRONIC STABILITY CONTROL). THE CONTACT WAS INFORMED BY THE DEALER THAT DUE TO THE BUMPER TO BUMPER WARRANTY, A RECALL REPAIR COULD NOT BE PERFORMED ON THE VEHICLE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,493.