NHTSA Complaint #11265556 — 2013 HYUNDAI TUCSON

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. ADDITIONALLY, THE CONTACT NOTICED SPARKS COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS INFORMED BY ANOTHER MOTORIST THAT THE VEHICLE WAS ON FIRE. THE CONTACT ALSO NOTICED BLACK SMOKE COMING FROM THE ENGINE. THE CONTACT AND SEVERAL PASSENGERS IN THE VEHICLE WERE ABLE TO EXIT WITHOUT INJURIES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE TOW TRUCK COMPANY'S LOT AND THEN TOWED BY THE INSURANCE COMPANY TO THEIR FACILITY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT STATED THAT THE INSURANCE COMPANY HAD NOT DECLARED THE VEHICLE A TOTAL LOSS. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.